Privacy Policy

Effective Date: 14 September 2026

Welcome to Live Your Dash - Coaching & Consultancy Services. We are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This privacy policy explains how we collect, use, and protect your personal information.

1. Data Controller

The data controller responsible for your personal information for GDPR compliance is:

Name: Live Your Dash - Coaching & Consultancy Services
Address: Nassaustraat 20 A, 2011 PJ Haarlem, The Netherlands
Email:zona@liveyourdashcoaching.com
Phone: +31 6 21693436

2. Information We Collect

We collect the following types of personal information:

Contact Information: Your name and email address.
Payment Information: When you make a purchase, your payment details are entered on Stripe's secure checkout and processed by Stripe. We do not see or store your full card details.
Wayfinding Snapshot responses: If you complete the Wayfinding Snapshot, we record the orientation your answers produced, together with the name and email address you provide. Your individual ratings are worked out in your own browser and are not sent to us or stored; only the resulting orientation is kept.
Usage Data: Information on how you use our website and services.

3. How We Use Your Information

Your personal data is used for the following purposes:

To provide coaching services: Managing our contractual obligations to deliver services to you.
To communicate with you: Sending you important information regarding changes to our policies, other terms and conditions, online services, and other administrative information.
To deliver the Wayfinding Snapshot: Sending you your result and keeping a record of the orientation you received, so that we can answer questions about it later.
For marketing purposes: Subject to your prior express consent, we may use personal data to send you marketing updates, promotions, and offers via email. Consent is given by ticking an unticked box, and never as a condition of receiving something you have asked for.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: Specifically where you have provided consent.
Contractual Necessity: Where it is necessary to fulfill our contract with you.
Compliance with Legal Obligations: Where we need to comply with a legal or regulatory obligation.

5. Sharing Your Personal Data

We do not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

We do use a small number of service providers who process personal data on our behalf, under contract and only on our instructions:

MailerLite — email delivery and subscriber management. Receives your name, your email address and, if you completed it, your Wayfinding Snapshot orientation.
Netlify — website hosting. Processes technical information such as your IP address in its server logs as part of serving these pages to you.
Calendly — appointment scheduling. If you book a conversation, it receives the details you enter when booking.
Stripe — payment processing and invoicing. If you buy a programme or a paid session, it receives your name, email address, payment details and billing country, and any business name or VAT number you choose to provide.

Some of these providers process data outside the European Economic Area. Where that happens, the transfer is governed by the safeguards in our agreement with them, such as the European Commission's Standard Contractual Clauses.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, and other unlawful or unauthorized forms of Processing.

7. Your Rights

Under the GDPR, you have the following rights:

Access: You have the right to request a copy of the information we hold about you.
Rectification: You are entitled to request that we correct any inaccuracies in your personal data.
Erasure: You have the right to request the deletion of your personal data when it is no longer necessary for us to retain it.
Withdrawal of Consent: Where the processing is based on your consent, you have the right to withdraw consent at any time.

8. Use of Cookies

This website sets no cookies. It loads no analytics, no advertising tags and no third-party tracking scripts, so there is nothing here to consent to or to opt out of.

Where we link to another service, such as a booking page or a newsletter, that service sets its own cookies once you arrive there, under its own privacy policy.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions, comments, or requests regarding this privacy policy or our processing of your information, please contact us atzona@liveyourdashcoaching.com.

Additional Information

Cookies

A cookie is a small file stored by your browser when you visit a website. Many sites use them to recognise returning visitors or to build a picture of browsing behaviour. This one does not: see section 8 above. If that ever changes, this policy will say so before it happens rather than afterwards.

Other Websites

Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.